Frequently Asked Questions
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What is MessageDance?

MessageDance Email Newsletter service allows you to take your email newsletters to your company's facebook page.

How does it work?

Using MessageDance Newsletter App you can now publish your newsletters directly to your facebook page. Install the newsletter app here. We'll give you a messagedance.com email ID. You can then add this email ID to your list of subscribers and you are done. Whenever you send out a newsletter it will automagically appear on your facebook page.For more details visit our How it works? page.

How to get started?

You can start by clicking here. This will take you to our newsletter app installation page on facebook. Just fill out the sign up form and newsletter app will be installed on your facebook page. Then add the messagedance email which is username@messagedance.com to your list of subscribers. Finally send out a newsletter to this list and your newsletter will show up on your facebook page.

Which email id should be used for signing up?

Email will be the email address that you used to sign up with your newsletter provider i.e. Mailchimp,Emma,ConstantContact etc. (see the full list of supported providers here). This should be the same to prevent spam and to make sure that no mails come from a third party.

Why is it called Social newsletter? How is it different from my Email-Newsletter?

Email Newsletter ends up in your subscribers inbox. Social Newsletter is the same as email newsletter except that it gets distributed to your fans and followers on Facebook and Twitter. This helps in increasing you reach, improving engagement on the Social Platforms around newsletters and Converts your fans into email subscribers.

How can you use Free Spin ?

Free Spin can be used to Share the links embedded in the newsletter with your friends on facebook,twitter and G+ . This gives a whole new dimension to your newsletter by increasing the chances of product virality.

How does Like on newsletter work ?

Users can like your newsletter and a notification comes on their timeline which is further sent out to their friends. It helps in increasing the chances of Virality of your newsletter.

Is it true that people can actually read our newsletter on facebook?

Yes, the newsletter gets shown inside newsletter app on your facebook page.

I saw newsletter notification on wall feed, How does that happen?

We allow page admins to post the newsletter to their Page Timeline, which gets shared with their fans on their wall feeds.

Can I customize Newsfeed title?

Yes, we allow you to add your own Title before you Share the Newsletter with your followers.

How do you accept payment?

Currently we accept payment via Stripe gateway. You can use your credit card to pay for MessageDance via Stripe. We also take orders over the phone. Call us for more detail.

Support

Support for any queries on Newsletter App of MessageDance is available from 9 am to 7 pm , Monday to Friday. You can send in an email to support@messagedanceinc.com , or give us a call at US: (408) 728-8984 , India: 9916646217

Data Management

Yes. Your data belongs to you. Anytime you feel like terminating your account, we will help you in exporting your data. Just email us and we will take care of it.

Security Practices

We host MessageDance service on world class facilities, protected round the clock by backup power, system back and 24 hour surveillance. All access to system is regularly audited and 24/7 monitored.

Is there any discount available for non-profit organizations?

We believe that as a part of our Corporate Social Responsibility, we would love to help Non Profit Organizations to use our basic plan for free. We also have discounts on Enterprise plans for Non Profit Organizations, do get in touch with us for more information.

Is there any annual paid plan available?

Yes you can subscribe to our Basic PLan for a full year and get 10% discount on the overall offering.

How does enterprise plan works?

Enterprise plan is for companies who want a customised solution for their Email Campaigns. We provide extra set of features to the existing newsletter app including advanced analytics, LetterSmart, Smart Pack and Custom Newsletter Provider Integration. In addition to that we help companies build custom solutions for sending out Transactional Emails, building custom facebook apps and more.

How can I upgrade from Basic plan to Enterprise plan?

For Enterprise plan just get in touch with our Team and we'll guide you through the process and help meet your requirements.

How can MessageDance work with my existing newsletter delivery service?

You don't need to install anything new. It's as simple as adding a new email subscriber to your mailing list. Just add your @messagedance.com to your mailing list and the next time a newsletter is sent out it will show up on your Facebook page.

We don't have newsletter campaign in place. How can I still use MessageDance?

Once you install the app your users can subscribe to your newsletters via the app thus helping in converting your facebook audience to subscribers. And if you want to start creating newsletters and take the first step into the world of email marketing, just give us a call or drop in an email and our Email Marketing experts can help you through the process of getting your Newsletter campaigns up and running in no time.

What kind of analytics are available with MessageDance?

We give you the number of views that your newsletter got on Facebook and the number of email subscribers that you have got via MessageDance. We also integrate google analytics into our app thus giving you more advanced analytics on both the User's social profile and the Newsletter click behavior.

How can we get a list of subscribers signed using MessageDance?

We have taken good care to provide enough outlets to our customers to help them get new subscribers from a variety of places. Users can subscribe to your newsletters from your newsletter app, our Customer Gallery, your MessageDance company profile page, using our appletter SDK directly from your IOS app and with our Newsletter Ribbon, directly from your homepage.

How does MessageDance work with Twitter?

You can integrate your twitter account with MessageDance and whenever a newsletter campaign is sent out a tweet is published on your account. This process is automated by default and can be made manual.

What is mynewsletter index?

Mynewsletter index is a new and innovative way to measure your newsletter performance on social media platforms by calculating the impact of newsletter from the time it is published. Using this index you can keep a check on how your newsletter campaign is performing in comparison to your competitors newsletter campaign.

What is mynewsletter newsletter stream?

We also tweet your newsletter campaign notification to @mynewsletter account. This is an accumalation of all newsletters that go through MessageDance.

How does hashtag help distribution of my newsletters?

Hashtags can be really useful. They help in discovery of your brand on twitter via search tags and with #newsletter hashtag your brand can leverage on the people looking to subscribe to newsletters. For example When someone searches for newsletter on twitter and comes across your newsletter campaign tweet he could become a potential twitter follower or a newsletter subscriber.

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